CSR/New Accounts
Summary
| Title: | CSR/New Accounts |
|---|---|
| ID: | 152 |
| Location : | Philadelphia |
Description
The Citizens Bank of Philadelphia is seeking a CSR/New Accounts for a Philadelphia branch location, as follows:
About the Position
A customer advocate who assists bank clients in their selection of various accounts and services by providing unparalleled service in all interactions.
About the Opportunity
The Citizens Bank opened in 1908 in Philadelphia, MS, and it quickly earned a reputation for safety, confidence, honesty, integrity, and hard work. Throughout its history, the bank held steadfast to its commitment to be a bedrock partner to the communities it serves. Today, still grounded in the principles on which we were founded, our bank serves the state of Mississippi through 26 branch offices and beyond with its digital and mobile banking solutions. Our high-tech, high-touch approach to full-service banking helps us provide the products and services of larger banks, but with a level of service that only a community bank committed to extraordinary service can provide. We're different. We appreciate and respect our past, but our sights are clearly set on building an even better bank for the future, and it starts with our people. Our commitment to making the bank a great place to work is woven into the fabric of our core values - SERVE.
Essential Duties
Open, maintain, and close all account types; Fulfill client needs by possessing overall current knowledge of bank products and services; Assist clients in their selection of various accounts and financial services by engaging in conversation and providing excellent service; Identify beneficial products/services for each client and actively seek to sell and cross-sell the bank’s services to new and existing clients whenever appropriate; Process all new account transactions, including maintenance and second-checks, as necessary; Refer clients to other departments for specialized services; Keep informed of changes in bank services and procedures in order to be effective in meeting clients needs in a friendly, accurate, and fast manner.
Performs all job functions in compliance with the requirements of banking laws and regulations. Performs other duties as required by supervisory personnel.
The Right Person
1 – 3 Years Experience as a New Accounts/Customer Service Representative
Exceptional Verbal and Written Communication Skills
Exceptional Customer Service and Sales Background
Extensive Knowledge and use of Microsoft Office and other PC applications
High School Diploma or Higher
VEVRAA Federal Contractor
| Position | CSR/New Accounts |
| Location | Main Office, Philadelphia, MS |
| Hours | Monday thru Thursday: 8:00 - 4:00 Friday: 8:00 - 5:00 Occasional Saturday Hours |
About the Position
A customer advocate who assists bank clients in their selection of various accounts and services by providing unparalleled service in all interactions.
About the Opportunity
The Citizens Bank opened in 1908 in Philadelphia, MS, and it quickly earned a reputation for safety, confidence, honesty, integrity, and hard work. Throughout its history, the bank held steadfast to its commitment to be a bedrock partner to the communities it serves. Today, still grounded in the principles on which we were founded, our bank serves the state of Mississippi through 26 branch offices and beyond with its digital and mobile banking solutions. Our high-tech, high-touch approach to full-service banking helps us provide the products and services of larger banks, but with a level of service that only a community bank committed to extraordinary service can provide. We're different. We appreciate and respect our past, but our sights are clearly set on building an even better bank for the future, and it starts with our people. Our commitment to making the bank a great place to work is woven into the fabric of our core values - SERVE.
Essential Duties
Open, maintain, and close all account types; Fulfill client needs by possessing overall current knowledge of bank products and services; Assist clients in their selection of various accounts and financial services by engaging in conversation and providing excellent service; Identify beneficial products/services for each client and actively seek to sell and cross-sell the bank’s services to new and existing clients whenever appropriate; Process all new account transactions, including maintenance and second-checks, as necessary; Refer clients to other departments for specialized services; Keep informed of changes in bank services and procedures in order to be effective in meeting clients needs in a friendly, accurate, and fast manner.
Performs all job functions in compliance with the requirements of banking laws and regulations. Performs other duties as required by supervisory personnel.
The Right Person
1 – 3 Years Experience as a New Accounts/Customer Service Representative
Exceptional Verbal and Written Communication Skills
Exceptional Customer Service and Sales Background
Extensive Knowledge and use of Microsoft Office and other PC applications
High School Diploma or Higher
VEVRAA Federal Contractor
