CSR/Teller
Summary
| Title: | CSR/Teller |
|---|---|
| ID: | 2409 |
| Location : | Collinsville |
Description
The Citizens Bank of Philadelphia is seeking a CSR/Teller, as follows:
Basic Responsibilities:
Process all new account transactions; Assist customers in their selection of various accounts and services; Open, maintain, and close all account types; Fulfill customer needs by possessing overall current knowledge of bank products and services; Actively seek to sell and cross-sell the bank’s services to new and existing customers whenever appropriate; Refer customers to other departments for specialized services. Keep informed of changes in bank services and procedures in order to be effective in meeting customer needs in a friendly, accurate, and fast manner.
Conduct appropriate teller transactions, including the deposit and disbursement of cash, coins and checks from checking and savings accounts; Redeem U. S. Savings Bonds; Accept loan payments; Answer basic customer questions concerning interest rates, service charges and account histories while complying with federal disclosure requirements; Issue money orders and cashier’s checks; Identify counterfeit currency; Performs all job functions in compliance with the requirements of banking laws and regulations. Performs other duties as required by supervisory personnel.
Requirements:
1 – 3 Years Experience as a New Accounts/Customer Service Representative or Teller
Exceptional Verbal and Written Communication Skills
Exceptional Customer Service and Sales Background
Extensive Knowledge and use of Microsoft Office and other PC applications
High School Diploma or Higher
VEVRAA Federal Contractor
| Position | CSR/Teller |
| Location | Collinsville, MS |
| Hours | Monday - Thursday, 8 to 4:30 Friday, 8 to 5:30 Occasional Saturday Hours |
| Reporting To | VP & Branch Manager |
Basic Responsibilities:
Process all new account transactions; Assist customers in their selection of various accounts and services; Open, maintain, and close all account types; Fulfill customer needs by possessing overall current knowledge of bank products and services; Actively seek to sell and cross-sell the bank’s services to new and existing customers whenever appropriate; Refer customers to other departments for specialized services. Keep informed of changes in bank services and procedures in order to be effective in meeting customer needs in a friendly, accurate, and fast manner.
Conduct appropriate teller transactions, including the deposit and disbursement of cash, coins and checks from checking and savings accounts; Redeem U. S. Savings Bonds; Accept loan payments; Answer basic customer questions concerning interest rates, service charges and account histories while complying with federal disclosure requirements; Issue money orders and cashier’s checks; Identify counterfeit currency; Performs all job functions in compliance with the requirements of banking laws and regulations. Performs other duties as required by supervisory personnel.
Requirements:
1 – 3 Years Experience as a New Accounts/Customer Service Representative or Teller
Exceptional Verbal and Written Communication Skills
Exceptional Customer Service and Sales Background
Extensive Knowledge and use of Microsoft Office and other PC applications
High School Diploma or Higher
VEVRAA Federal Contractor
This opening is closed and is no longer accepting applications
